Marketing / Business Dev
Project / Business Ops
Tech (IT / RS)
HR / Admin / Acctg
Business Development
Phase 1 — Lead gen & proposal
↓
Phase 2 — Contract sign & handover
Project Delivery
Phase 3 — Planning
↓
Project type?
Project type? IT / RS / Distribution
← IT / SDLC
↓ RS / Consultancy
Distribution →
IT / SDLC
RS / Consultancy
Distribution
↓
↓
↓
converge — project closing
Close-out & Improvement
Phase 5 — Sign-off, feedback & improvement
↓
Continuous support — all phases
Compliance & quality
End-of-cycle

Click any node to view the linked procedure · Column 4 support services run continuously across all phases